GlobalExam live Code of Conduct
By registering and attending a GlobalExam Live video course, learners agree to :
- Treat the teacher and other learners and their opinions with respect, cultural sensitivity and politeness
- Book classes only in good faith and in quantities that reflect their actual availability
- Make reasonable efforts to attend all booked classes so that other learners have fair access to these classes
- Be responsive during the course, using the camera or microphone to communicate and interact - failure to do so will result in exclusion from the course
- Use their full potential and best abilities;
- Stick to the topics related to the course material during the course;
- Register as an individual user and do not "share" the course with another learner;
- Be supportive and constructive in discussions with other learners and participate in group work;
- Turn off or mute your mobile phone during a lesson so as not to distract the rest of the group;
- Attend class from a suitable location in a quiet area, without distractions or background noise that might disturb other learners or the teacher;
- Join the class within the first ten minutes, after which the learner will not be allowed to enter the class;
- Comply with the course cancellation policy by cancelling course bookings;
- Report any problems encountered during the course directly to the customer service department at: support@global-exam.com .
By registering and participating in a GlobalExam Live course, learners agree not to :
- Register on behalf of someone else, share an account or device ;
- Share sensitive personal information, including any form of contact information, with other learners and the teacher
- Use offensive language of any kind, including racist or sexist remarks, either verbally or in chat;
- Attempt to contact the teacher or other learners directly;
- Publish, share or post anything off-topic, offensive, abusive or illegal in the classroom
- Posting or uploading inappropriate messages or content, unauthorised advertising, promotional material or spam
- Record the class in any way, including screen shots and video recordings