--- title: What happens if I don't show up for a GlobalExam Live video course ? description: If you do not attend a course, you will lose the credits used for your course. Please note! Be sure to check our cancellation policy before cancelling your attendance at a course. If you wish to cance --- [Skip to content](https://support.global-exam.com/en/what-happens-if-i-dont-show-up-for-a-globalexam-live-video-course#main-content) - [English](https://support.global-exam.com/en/what-happens-if-i-dont-show-up-for-a-globalexam-live-video-course) - [Spanish](https://support.global-exam.com/es/qué-ocurre-si-no-me-presento-a-un-videocurso-de-globalexam-live) English Show submenu for translations [💌 Contact GlobalExam Customer Service](https://support.global-exam.com/en/kb-tickets/new?hsLang=en) [![GlobalExam](https://support.global-exam.com/hs-fs/hubfs/Logo_GlobalExam_Natural-marge.png?width=320&height=59&name=Logo_GlobalExam_Natural-marge.png)](https://global-exam.com/fr) - [Default HubSpot Blog](https://pro.global-exam.com/fr/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://pro.global-exam.com/fr/blog) - - [English](https://support.global-exam.com/en/what-happens-if-i-dont-show-up-for-a-globalexam-live-video-course) - [Spanish](https://support.global-exam.com/es/qué-ocurre-si-no-me-presento-a-un-videocurso-de-globalexam-live) English Show submenu for translations - [💌 Contact GlobalExam Customer Service](https://support.global-exam.com/en/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [FAQ](https://support.global-exam.com/en?hsLang=en) 2. [I am a student](https://support.global-exam.com/en/i-am-a-student?hsLang=en) 3. [Online classes](https://support.global-exam.com/en/i-am-a-student?hsLang=en#online-classes) October 19, 2023 # What happens if I don't show up for a GlobalExam Live video course ? If you do not attend a course, you **will lose the credits used** for your course. Please note! Be sure to check our [cancellation policy](https://global-exam.com/en/conditions-of-sale)before cancelling your attendance at a course. If you wish to cancel your course, you may be interested in this article → [How to cancel a videoconference course?](https://support.global-exam.com/en/how-can-i-cancel-a-video-course?hsLang=en) - [Discover GlobalExam](https://support.global-exam.com/en/discover-globalexam?hsLang=en#main-content) - [Who are we?](https://support.global-exam.com/en/discover-globalexam?hsLang=en#who-are-we) - [Exam](https://support.global-exam.com/en/discover-globalexam?hsLang=en#exam) - [General](https://support.global-exam.com/en/discover-globalexam?hsLang=en#general) - [GlobalExam Live](https://support.global-exam.com/en/discover-globalexam?hsLang=en#globalexam-live) - [I am a student](https://support.global-exam.com/en/i-am-a-student?hsLang=en#main-content) - [Starting on GlobalExam](https://support.global-exam.com/en/i-am-a-student?hsLang=en#starting-on-globalexam) - [Manage my payments and subscriptions](https://support.global-exam.com/en/i-am-a-student?hsLang=en#manage-my-payments-and-subscriptions) - [Training with Exam](https://support.global-exam.com/en/i-am-a-student?hsLang=en#training-with-exam) - [Training with Business](https://support.global-exam.com/en/i-am-a-student?hsLang=en#training-with-business) - [Online classes](https://support.global-exam.com/en/i-am-a-student?hsLang=en#online-classes) - [I am a trainer or Administrator](https://support.global-exam.com/en/i-am-a-trainer-or-administrator?hsLang=en#main-content) - [Starting on GlobalExam](https://support.global-exam.com/en/i-am-a-trainer-or-administrator?hsLang=en#starting-on-globalexam) - [Learners' follow up and progress](https://support.global-exam.com/en/i-am-a-trainer-or-administrator?hsLang=en#learners-follow-up-and-progress) - [My tools](https://support.global-exam.com/en/i-am-a-trainer-or-administrator?hsLang=en#my-tools) - [My formula](https://support.global-exam.com/en/i-am-a-trainer-or-administrator?hsLang=en#my-formula) - [Technical problems](https://support.global-exam.com/en/technical-problems?hsLang=en) [![logo-GlobalExam](https://support.global-exam.com/hs-fs/hubfs/signature-email-2024/logo-GlobalExam.png?width=234&height=57&name=logo-GlobalExam.png "logo-GlobalExam")](http://global-exam.com) 22 avenue de Saint-Ouen, 75018 Paris, France Copyright © 2026, GlobalExam [mailto:support@global-exam.com](mailto:support@global-exam.com) ✅ Dernière mise à jour : mercredi 23 septembre 2026