For all GlobalExam users who hold a premium subscription but are unable to access their exercises, we invite you to do the following:
- use a computer
- on the computer use either the browser Google Chrome or Mozilla Firefox
Quite often, users will have problems while using our platform on a smartphone or tablet.
If you are on a computer, we recommend that you use one of the browsers above.
However, if the problem persists, please contact the support team:
- email: firstname.lastname@example.org
- telephone: 07 71 77 40 45
Our technical team will be able to explain to you why you do not have access and will help you resolve the problem.