Once in a while, an audio problem will occur on our platform.
These problems are almost always due to the navigator or device that you are using.
We recommend that our users use:
- a computer
- the browsers Google Chrome or Mozilla Firefox on your computer
However, if the problem continues after having followed the recommendations above, please contact technical support via:
- email: firstname.lastname@example.org
- phone: 07 71 77 40 45
To help us solve your problem as quickly as possible, it is important that you let us know exactly where the problem is when you contact us, preferably by using screenshots.