--- title: How do I log in to the GlobalExam mobile app? description: How do I log in to the GlobalExam mobile app? --- [Skip to content](https://support.global-exam.com/en/how-do-i-log-in-to-the-globalexam-mobile-app#main-content) English Show submenu for translations [💌 Contact GlobalExam Customer Service](https://support.global-exam.com/en/kb-tickets/new?hsLang=en) [![GlobalExam](https://support.global-exam.com/hs-fs/hubfs/Logo_GlobalExam_Natural-marge.png?width=320&height=59&name=Logo_GlobalExam_Natural-marge.png)](https://global-exam.com/fr) - [Default HubSpot Blog](https://pro.global-exam.com/fr/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://pro.global-exam.com/fr/blog) - English Show submenu for translations - [💌 Contact GlobalExam Customer Service](https://support.global-exam.com/en/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [FAQ](https://support.global-exam.com/en?hsLang=en) 2. [I am a student](https://support.global-exam.com/en/i-am-a-student?hsLang=en) 3. [Starting on GlobalExam](https://support.global-exam.com/en/i-am-a-student?hsLang=en#starting-on-globalexam) March 14, 2025 # How do I log in to the GlobalExam mobile app? ## Steps to log in to the GlobalExam mobile app based on your subscription or access #### **Case 1: You have an active subscription or license** ✅ Log in using your usual credentials. ❌ Can’t log in? Check the email address you used to sign up. ❌ Forgot your password? Click on “Forgot password?”, enter your email address, and follow the instructions in the reset email (remember to check your spam folder). #### **Case 2: You have a free trial account** The mobile app is reserved for subscribers. If you’re using GlobalExam in trial mode, you must log in from a web browser. #### **Special case: Access via a third-party platform (company, university, etc.)** If you’re using GlobalExam via your company’s or university’s intranet, you must first activate your account by logging in once using the link provided by your organization. ✅ Already logged in once? Click on “Forgot password?”, enter your work or school email address, and set a new password. ❌ Never logged in? Visit your organization’s intranet to activate your account, then follow the procedure above. Once your password is set, you can use it on both the mobile app and the website, without having to go through the intranet.   **Reminder:** The GlobalExam mobile app is exclusively reserved for subscribers with an active license. If you wish to subscribe, please visit our website.   See you soon on GlobalExam ! 😄 - [Discover GlobalExam](https://support.global-exam.com/en/discover-globalexam?hsLang=en#main-content) - [Who are we?](https://support.global-exam.com/en/discover-globalexam?hsLang=en#who-are-we) - [Exam](https://support.global-exam.com/en/discover-globalexam?hsLang=en#exam) - [General](https://support.global-exam.com/en/discover-globalexam?hsLang=en#general) - [GlobalExam Live](https://support.global-exam.com/en/discover-globalexam?hsLang=en#globalexam-live) - [I am a student](https://support.global-exam.com/en/i-am-a-student?hsLang=en#main-content) - [Starting on GlobalExam](https://support.global-exam.com/en/i-am-a-student?hsLang=en#starting-on-globalexam) - [Manage my payments and subscriptions](https://support.global-exam.com/en/i-am-a-student?hsLang=en#manage-my-payments-and-subscriptions) - [Training with Exam](https://support.global-exam.com/en/i-am-a-student?hsLang=en#training-with-exam) - [Training with Business](https://support.global-exam.com/en/i-am-a-student?hsLang=en#training-with-business) - [Online classes](https://support.global-exam.com/en/i-am-a-student?hsLang=en#online-classes) - [I am a trainer or Administrator](https://support.global-exam.com/en/i-am-a-trainer-or-administrator?hsLang=en#main-content) - [Starting on GlobalExam](https://support.global-exam.com/en/i-am-a-trainer-or-administrator?hsLang=en#starting-on-globalexam) - [Learners' follow up and progress](https://support.global-exam.com/en/i-am-a-trainer-or-administrator?hsLang=en#learners-follow-up-and-progress) - [My tools](https://support.global-exam.com/en/i-am-a-trainer-or-administrator?hsLang=en#my-tools) - [My formula](https://support.global-exam.com/en/i-am-a-trainer-or-administrator?hsLang=en#my-formula) - [Technical problems](https://support.global-exam.com/en/technical-problems?hsLang=en) [![logo-GlobalExam](https://support.global-exam.com/hs-fs/hubfs/signature-email-2024/logo-GlobalExam.png?width=234&height=57&name=logo-GlobalExam.png "logo-GlobalExam")](http://global-exam.com) 22 avenue de Saint-Ouen, 75018 Paris, France Copyright © 2026, GlobalExam [mailto:support@global-exam.com](mailto:support@global-exam.com) ✅ Dernière mise à jour : mercredi 23 septembre 2026