--- title: 🎓 How to activate licenses for your learners?🎓 description: Once you have an Administrator account in the context of a contract with GlobalExam, you can activate your learners' licenses yourself. ➡️ Head over to your GlobalExam dashboard. You can create one o --- [Skip to content](https://support.global-exam.com/en/how-do-i-activate-my-learners-licenses#main-content) English Show submenu for translations [💌 Contact GlobalExam Customer Service](https://support.global-exam.com/en/kb-tickets/new?hsLang=en) [![GlobalExam](https://support.global-exam.com/hs-fs/hubfs/Logo_GlobalExam_Natural-marge.png?width=320&height=59&name=Logo_GlobalExam_Natural-marge.png)](https://global-exam.com/fr) - [Default HubSpot Blog](https://pro.global-exam.com/fr/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://pro.global-exam.com/fr/blog) - English Show submenu for translations - [💌 Contact GlobalExam Customer Service](https://support.global-exam.com/en/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [FAQ](https://support.global-exam.com/en?hsLang=en) 2. 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[Learners' follow up and progress](https://support.global-exam.com/en/i-am-a-trainer-or-administrator?hsLang=en#learners-follow-up-and-progress) September 30, 2025 # 🎓 How to activate licenses for your learners?🎓 **Once you have an Administrator account in the context of a contract with GlobalExam, you can activate your learners' licenses yourself.** ### Step 1: **Login to your Administration Portal 🔐** ➡️ Head over to your GlobalExam dashboard. ### Step 2: **Go to the license management section** 📊 - Navigate to the **“My Learners”** tab in the left-hand vertical menu, then to **“Account Management.”** Or, from the contracts list, click on “Assign Licenses.” ![](https://support.global-exam.com/hs-fs/hubfs/image-png-Sep-30-2025-02-18-17-4175-PM.png?width=670&height=347&name=image-png-Sep-30-2025-02-18-17-4175-PM.png) ### ![](https://support.global-exam.com/hs-fs/hubfs/image-png-Sep-30-2025-02-19-45-5638-PM.png?width=670&height=306&name=image-png-Sep-30-2025-02-19-45-5638-PM.png) *At the top right, you’ll see the quantity of licenses available under the contract you have selected.* ### Step 3 : **Create accounts 👥** You have the option to create one or several accounts at once, depending on your needs. **Add a new user manually** - In the “Assign Training Content” section, fill in the required information: - Use the dropdown menu to choose one or more content items. - Choose the start date of the license(s): the same day or a later date. - If applicable, select the license duration. - Enter the new user’s email, last name, first name, and group. - Click **“Add”** to register the user in the users list. ![](https://support.global-exam.com/hs-fs/hubfs/image-png-Sep-30-2025-02-26-26-3810-PM.png?width=670&height=405&name=image-png-Sep-30-2025-02-26-26-3810-PM.png) - Click to finalize the registration via **“Assign Licenses.”** ![](https://support.global-exam.com/hs-fs/hubfs/image-png-Sep-30-2025-03-05-55-9031-PM.png?width=1167&height=527&name=image-png-Sep-30-2025-03-05-55-9031-PM.png) **Note:** Once the account is created, the learner will automatically receive an email inviting them to create a password. **Import via Excel file** You can create multiple accounts simultaneously by importing an Excel file. - In the “Assign Training Content” section, fill in required information: start date, license duration (if applicable), and the contents for each learner. - You can choose a future activation date; the account will be opened automatically on that date. - Complete the spreadsheet with your learners’ data (only the email column is mandatory). **Attention:** Do not modify the template’s format or layout. - Save the file in XLS format. - Return to your admin portal and click “**Drag & Drop Excel File**.” - Click **“Add”** to register the users in the users list. - Click to finalize via **“Assign Licenses.”** ![](https://support.global-exam.com/hs-fs/hubfs/image-png-Sep-30-2025-02-30-04-1840-PM.png?width=670&height=365&name=image-png-Sep-30-2025-02-30-04-1840-PM.png) And that's it—simple as that! Ready to see them succeed? 🌟 For any request regarding **user management**, please contact your CSM representative: - Updating a learner’s record (e.g. changing their email address) - Deleting users - Creating new administrators As for **trainers**, you are autonomous as soon as your CSM has opened a (free) special trainer contract for you. 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